Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.
To initiate a return, you can contact us at Info@bunnzykids.com. Please note that returns must be sent to the following address: [Enter return address]
If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted.
You can always contact us with any return questions at Info@bunnzykids.com.
Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged, or if you received the wrong item, so we can assess and fix the problem.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), personalized products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns on hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on items for sale or gift cards.
Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
14-Day EU Returns Grace Period
Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As stated above, the item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return, and we will let you know whether or not your refund has been approved. If approved, your refund will automatically be issued using your original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and send your refund.
If it has been more than 15 business days since we approved your return, please contact us at Info@bunnzykids.com.
By collaborating, you can create a successful and mutually beneficial partnership with this leading children’s clothing brand. Don’t miss the opportunity to provide your customers with top-notch fashion and build a profitable business relationship with Bunnzy Kids.
Frequently Asked Questions About Bunnzy Kids Wholesale Inquiries
What are the minimum order quantities and prices for wholesale buyers?
What payment and shipping options are available for wholesale orders?
What are the return and exchange policies for wholesale purchases?
Are there any exclusive partnership opportunities with Bunnzy Kids for wholesale buyers?